I had such a great experience with Mamahuhu from the beginning. I ordered the shoes online after trying a different on the Barcelona store. I got a response that the shoes were in production and that I'd likely have to wait a couple of months to get them, which was fine; it's summer in Texas so I'm waiting to wear boots for a few more months! After a month or so I got another email with an update on my boots, some pictures and more details about how the boots were produced. I was super impressed with the constant communication from the team! Once the shoes finally arrived, they were amazing. The purple is brighter than how it appears online, but I love them. The leather is so soft and they are a trimmer cut so they don't look super chunky on my feet (as some boots this style can tend to look). This is my second pair of Mamahuhu's and will continue to buy more! The price and quality can't be beat, and the customer service is above and beyond anything I ever expected!