Frequently Asked Questions


The product or size I want to buy is out of stock.

Where are HANDMADE® shoes and accessories manufactured?

What forms of payment do you take and what currency are your prices in?

What if my items are damaged, defective, or incorrect?

Is your leather vegan?

Are your shoes for men or women?

How do I clean and protect the leather shoes?


My feet fall between 2 sizes, which should I choose?

My feet are a bit wide, will the shoes fit me?

I received my shoes. They are a bit snug. Will my shoes stretch at all?


How can I track my order?

Do you really offer free worldwide shipping?

When will my order be shipped?

How long does the shipping take?

It's over estimated delivery time, and I still haven't received my order.

Return and Exchange

Do you accept returns?

Do you offer exchanges?


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