WORLDWIDE SHIPPING POLICY
We ship worldwide from our workshop in Barcelona (Spain).
We now offer Free Worldwide Express Shipping for all orders! Once shipped, you will get a tracking code for DHL or FedEx and in 3-4 days you will have the pair at home. Amazing right?
If not directly available, we might take a week to make/finish your pair. Please make sure you send the measures right after making the purchase. You will get an email from the artisan with the instructions. If you don't answer with the measures in 48h, we will ship as ordered. You can also talk to the artisan directly here.
If the shoe needs to be custom-made in a leather that is not available, it can take us up to 2 weeks to ship it. We will keep you posted about it. Once shipped, it is only 72h.
We pay customs here in origin and mark the parcel as gift, in order to avoid in 99% of the cases taxes at destiny. There are a few exceptions in which this might happen, please once shipped check the tracking number daily to make sure your parcel is not blocked at your customs, and in case it is, please go forward with the payment so that they parcel is not returned, then we will compensate that with credit on our website, do not worry.
Get in touch with us anytime at firstname.lastname@example.org or with the artisan here.
Track your parcel by clicking on the tracking number received.